What is Air Ai | Customer Support & Sales Calls

Air.ai is a conversational AI tool that can perform full 5-40 minute long sales and customer service calls over the phone that sound like a human and can perform actions autonomously across 5,000 unique applications. Air AI is one of the outstanding Sales automation and ai solutions out there. It is a very promising tool that you need to know about!

What is Air Ai | Customer Support & Sales Calls

The company is building a self-learning, multi-modal conversational AI based on sales data and an internal team of sales engineering experts that help move the AI outputs toward a more natural and successful sales capability. Effectively, the goal is to automate the full sales process, all cycles, so entrepreneurs can hand over the sales process to artificial intelligence.

You can create your own sales agents that will go off scripts and sound like humans, whether you’re dealing with long lists of prospects for cold calls, or handling angry customers calling about product issues.

Not only that this tool can do the job for you – but in many cases, it will outperform humans (especially in emotionally difficult situations).

How can Entrepreneurs and Small Business Owners use Air Ai?

Entrepeneurs and Small business owners can benefit immensely from this human-like sounding Ai Bot. There are a few options you can choose from to use Air Ai:

  • Sales Calls
  • Customer support calls
  • Custom calls

Here is a list of tasks that entrepreneurs and small business owners can automate using air ai:

Use CaseExamples for entrepreneurship and small business management
Sales callsPerform full 5-40 minute long sales calls over the phone that sound like a human and can perform actions autonomously across 5,000 unique applications.
Cold callsCold calls can be difficult and time-consuming. This tool will handle it for you easily and more effectively
Customer service callsConduct customer service calls over the phone that sound like a human and can perform actions autonomously across 5,000 unique applications.
Appointment schedulingXchedule appointments with customers and send reminders.
Lead generationGenerate leads by making outbound calls and sending follow-up emails.
Market researchConduct surveys and collect feedback from customers.
Data entryAutomate data entry tasks such as updating customer information and order details.
Social media managementManage social media accounts by posting content, responding to comments, and analyzing engagement.
Customer claims, complaints and product defectsHandle difficult calls from angry customers who didn’t get the service and product desired

Keep in mind that many of these functions will require you to train and provide the necessary context so the bot can do the job for you.

How to Install Air Ai

1. Sign up

Go to the site Air.ai and sign up either with your email address or with your Google Account.

2. Verify and get 5 free calls

Simply add your credit card details to get 5 free calls. Try out, and see if you want to use this tool:

How to use Air Ai for Sales Calls

1. Create a knowledge base

First, create a knowledge base to give context and information around your offering, product and company. This can be done on a broad level, or broken down into sub-levels and departments depending on how complex is your company:

Use PDF, or add FAQ flashcards from your website:

2. Create Sales agents

Click create:

Choose the type of agent you need:

3. Create Call Scripts

You can automatically create scripts, or upload your own scripts:

It generates scripts for you such as this one:

4. Upload your call recordings

Upload previous calls, especially the ones that have had success:

This tool can analyze the calls and understand conversations to be able to replicate responses and deal effectively with troubling situations.

5. Import Contacts

Contacts from your listing can be imported easily:

These are some of the basic info you can upload, but more can be added for nuanced prospects:

You need to confirm with your contact that they’re okay with ai-based calls. This is something that will become more of a privacy issue and customer preference.

6. Launch Sales campaigns

Now that you have your contacts, scripts played out, and agents ready for specific tasks, it is time to start campaigning:

Full guide for starters

Check out this full guide to set up your Air ai account and get started: